Our Vacancies

Job Title: Customer Service & Trade Sales Apprentice Apprenticeship: Level 3 Customer Service Specialist Apprenticeship Location: Crawley, West Sussex, close to the train station Salary: £16,500 – £18,500 per annum Hours: 40 hours per week Full time An exciting opportunity has arisen for two Customer Service & Trade Sales Apprentices to join a growing and supportive business based in Crawley. This is a varied, hands-on apprenticeship with approximately 70% of the role focused on customer service and trade sales and 30% supporting warehouse operations. You will work directly with customers in person, over the phone and online, helping with enquiries, sales and product requirements while also gaining practical experience supporting stock and the trade counter. Full training will be provided, making this a great opportunity for someone looking to develop their confidence, customer service and commercial skills while working towards a recognised Level 3 qualification. Benefits

• £16,500 – £18,500 per annum
• Level 3 Customer Service Specialist qualification
• Full training and ongoing support
• Two apprenticeship positions available
• Convenient Crawley location close to the train station
• Hands-on experience across customer service, trade sales and warehouse operations
• Supportive and growing team environment
• Opportunities for career growth and skill development
• Team bonus potential, including monthly, quarterly and annual incentives
• Company events
• Company pension
• Employee and store discounts

Requirements

• Friendly and confident communication skills
• Genuine interest in customer service and sales
• Comfortable speaking with customers face-to-face, over the telephone and online
• Positive, reliable and motivated attitude
• Strong work ethic and willingness to learn
• Good organisation and time management skills
• Basic IT skills, including Microsoft Office and email
• Good numerical skills
• Comfortable carrying out physical warehouse duties as part of the role
• Ability to remain calm and provide good service during busy periods
• Able to work effectively as part of a team
• Experience with building or roofline materials would be beneficial but is not essential as full training will be provided
• Previous customer service or sales experience would be beneficial but is not essential
• Able to reliably commute to Crawley

Responsibilities for an Apprentice Customer Service & Trade Sales – approximately 70%  

• Welcome and assist customers at the trade counter
• Build positive relationships with customers in person, over the telephone and online
• Respond to customer enquiries and help identify their requirements
• Develop product knowledge to provide helpful and accurate customer support
• Assist customers with product selection and general queries
• Process sales transactions accurately and efficiently
• Identify opportunities to support sales growth
• Learn how to provide excellent customer service throughout the customer journey
• Develop confidence communicating with both new and existing customers
• Support general trade counter activities
• Help maintain accurate customer and sales information

Warehouse Support – approximately 30%  

• Assist with loading and unloading stock and materials
• Help organise and maintain stock
• Support the team with stock checks and general warehouse activities
• Help ensure products and materials are stored correctly
• Maintain a clean, safe and organised trade counter and warehouse
• Work with colleagues to ensure stock is readily available for customers
• Support the smooth day-to-day running of the wider operation

There are no driving or delivery duties associated with this apprenticeship. Apprenticeship Information You will be enrolled on the Level 3 Customer Service Specialist Apprenticeship, typically completed over approximately 18 months. This includes:  

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

Prospects Once you have completed your apprenticeship, there will be the opportunity to potentially progress into a permanent role, with opportunities to continue developing across customer service, trade sales and wider business operations. For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).

Job Title: Marketing Apprentice Apprenticeship: Level 3 Multi-Channel Marketer Apprenticeship Location: St Leonards-on-Sea, East Sussex Salary: £8.00 - £10.85 per hour Hours: Monday to Thursday, 9:00am – 5:30pm, 34 hours per week including a 1-hour lunch Full time Start Date: ASAP, subject to interviews   An exciting opportunity has arisen for a Marketing Apprentice to join a growing business in St. Leonards-on-Sea.   This is a highly creative opportunity for someone looking to begin a career in marketing. You will gain hands-on experience creating social media content, videos and photography, supporting email campaigns and contributing ideas for new marketing activity while completing your Level 3 Multi-Channel Marketer Apprenticeship.   Benefits

• £8.00 per hour
• Four-day working week, Monday to Thursday
• Level 3 Multi-Channel Marketer qualification
• Full training and ongoing support
• Hands-on experience across social media, video, photography and email marketing
• Opportunity to work across multiple products and brands
• Creative role where you will be encouraged to contribute your own ideas
• Opportunity to progress into a full-time marketing position following successful completion of the apprenticeship

  Requirements

• Genuine interest in marketing, social media and content creation
• Confident using social media and understanding what makes engaging content
• Comfortable appearing in and creating video content
• Interest in photography and video editing
• Creative with the confidence to suggest new ideas
• Interest in email marketing and digital campaigns
• Confident, positive and enthusiastic personality
• Happy, easy-going and able to work effectively as part of a team
• Proactive and comfortable taking initiative rather than always working from a fixed brief
• Good communication and organisational skills
• Willingness to learn and develop across different areas of marketing

  Responsibilities for an Apprentice

• Create and edit engaging social media content including videos, photos and posts
• Help plan regular social media content showcasing products, services and day-to-day business activity
• Support email marketing campaigns
• Help prepare content, imagery, newsletters and promotional emails
• Take photographs and videos for social media, websites, emails and wider marketing materials
• Identify opportunities to capture interesting content including products, projects, events and behind-the-scenes activity
• Assist with basic video and photo editing
• Help maintain a consistent brand voice and visual style
• Contribute ideas for new campaigns and content themes
• Research creative ways to increase brand awareness and engagement
• Support wider marketing and promotional projects
• Develop an understanding of how different marketing channels work together
• Monitor marketing activity and use feedback to help improve future content

  Apprenticeship Information You will be enrolled on the Level 3 Multi-Channel Marketer Apprenticeship, typically completed over approximately 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

  Prospects Once you have completed your apprenticeship, there will be the opportunity to potentially progress into a full-time permanent marketing role within the business. For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).

Job Title: Customer Service Apprentice Apprenticeship: Level 3 Customer Service Specialist Apprenticeship Location: Chichester, West Sussex Salary: £9.00 per hour Hours: Monday to Friday, 9:00am – 4:30pm Full time   An exciting opportunity has arisen for a Customer Service Apprentice to join a busy and supportive team based in Chichester.   This is a varied customer-focused role combining client communication, appointment coordination and general administration. You will develop valuable customer service and office-based skills while supporting clients over the telephone and email, managing appointments and maintaining accurate records.   Benefits

• £9.00 per hour
• Level 3 Customer Service Specialist qualification
• Full training and ongoing support
• Hands-on experience within a professional customer service environment
• Develop skills across customer service, administration and appointment coordination
• Varied role with regular client interaction
• Opportunity to build a long-term career following your apprenticeship

  Requirements

• Strong communication and interpersonal skills
• Friendly and confident when dealing with clients
• Comfortable speaking with customers over the telephone and by email
• Excellent organisation and attention to detail
• Good general administrative and IT skills
• Ability to manage multiple priorities effectively
• Reliable and professional approach
• Willingness to learn and develop new skills
• Full UK driving licence would be preferred but is not essential

  Responsibilities for an Apprentice

• Conduct regular client check-ins and build positive relationships
• Manage a shared inbox and respond to customer enquiries
• Answer incoming telephone calls and assist clients with queries
• Book, schedule and rearrange client appointments
• Arrange transport for clients where required
• Request relevant client documentation and information
• Upload and maintain accurate client data and records
• Prepare and send monthly client update letters
• Order items for clients where required
• Sort daily post and support scanning and filing
• Liaise with other departments to obtain information and support client needs
• Provide general administrative support to the wider team
• Learn how to manage customer enquiries professionally from initial contact through to resolution

  Apprenticeship Information You will be enrolled on the Level 3 Customer Service Specialist Apprenticeship, typically completed over approximately 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• Off-the-job training completed during your normal paid working hours
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

  Prospects Once you have completed your apprenticeship, there will be the opportunity to potentially progress into a permanent role, with opportunities to continue developing across customer service and administration.   For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).

Job Title: Marketing Apprentice Apprenticeship: Level 3 Multi-Channel Marketer Apprenticeship Location: Worthing, West Sussex Salary: £22,000 - £25, 000 per hour (depending on experience) Hours: Full-time   An exciting opportunity has arisen for a Marketing Apprentice to join a creative and growing brand following an exciting rebrand. This is a fantastic opportunity for someone who loves social media, follows the latest trends and wants to start a career in marketing. You’ll gain hands-on experience across social media, content creation, influencer marketing, email campaigns and wider digital marketing while working towards your Level 3 Multi-Channel Marketer qualification.   Benefits

• Full training and ongoing support
• Level 3 Multi-Channel Marketer qualification
• Hands-on experience across multiple marketing channels
• Opportunity to create content for several consumer brands
• Experience working with influencers, ambassadors and affiliates
• Develop skills across social media, content, email and digital campaigns
• Creative environment where new ideas are encouraged
• Opportunity to develop a long-term career in marketing

  Requirements

• Genuine interest in marketing, social media and content creation
• Good understanding of platforms such as TikTok and Instagram
• Confident appearing in front of the camera
• Creative with plenty of ideas for engaging content
• Awareness of current social media trends
• Strong written and verbal communication skills
• Organised with good attention to detail
• Proactive, enthusiastic and eager to learn
• Comfortable engaging with online communities
• Able to work effectively within a fast-moving team
• Previous experience creating social content would be beneficial but is not essential

  Responsibilities for an Apprentice

• Support the management of social media channels including TikTok and Instagram
• Create reels, videos, photos and other engaging content
• Appear in video content and help bring the brands to life online
• Research current and emerging social media trends
• Support TikTok Shop activity
• Create behind-the-scenes and day-in-the-life content
• Engage with followers through comments, messages and online conversations
• Help grow and develop the brands’ online communities
• Build relationships with ambassadors, influencers and affiliates
• Support influencer collaborations, brand partnerships and giveaways
• Research potential creators and collaboration opportunities
• Assist with loyalty schemes, memberships and customer rewards
• Support email content creation and marketing campaigns
• Assist with campaign planning and creative asset production
• Work alongside the sales team to support retail and online marketing activity
• Monitor marketing activity and use results to help develop future content and campaigns

  Apprenticeship Information You will be enrolled on the Level 3 Multi-Channel Marketer Apprenticeship, typically completed over approximately 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

  Prospects Once you have completed your apprenticeship, there will be the opportunity to potentially progress into a permanent role, with future career opportunities across marketing, social media, content and digital marketing. For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).

Job Title: Administration Apprentice Apprenticeship: Level 3 Business Administrator Apprenticeship Location: Brighton Hours: 35 per week, 8:30am – 5:00pm with 12:30pm finish on Friday Pay: £16,000 - £24,000 – depending on age bracket An excellent opportunity has arisen for an Administration Apprentice to join an established business where you will gain broad experience supporting teams across administration, customer service, sales and wider business operations. This is a varied position ideal for someone organised, detail-focused and keen to develop a long-term career in business administration. You will work with colleagues across the organisation while completing your Level 3 Business Administrator Apprenticeship. Benefits

• Gain hands-on experience across multiple areas of the business.
• Work closely with senior managers and different departments.
• Develop administration, customer service and commercial skills.
• Structured apprenticeship training and development.
• Opportunity to build valuable experience within a professional environment.

Requirements

• Educated to A Level standard or equivalent.
• Good written and verbal communication skills.
• Good computer literacy and general IT skills.
• Strong administrative and organisational skills.
• Excellent attention to detail.
• Ability to work effectively under pressure.
• Previous customer service experience.
• Positive attitude with the ability to build good working relationships.
• Willingness to learn and develop new skills.
• Responsibilities for an Apprentice.
• Answer incoming telephone calls and assist with general enquiries.
• Open and distribute incoming post.
• Complete scanning, photocopying and filing.
• Maintain holiday planners and sickness records.
• Update sales team telephone figures and produce weekly reports.
• Support sales order entry, order rescheduling and order progression enquiries.
• Maintain databases and accurate business records.
• Support purchase order progression and expediting.
• Assist with booking hotels, flights, exhibitions and seminars.
• Support company social and team events.
• Provide administrative support for the company property portfolio.
• Assist with customer service activities, including welcome calls and customer surveys.
• Liaise with customers and courier services regarding late or failed deliveries.
• Provide administrative support to Directors, Product Specialists and Sales Managers.
• Assist with meeting minutes when required.
• Support continuous improvement processes and work in accordance with relevant quality procedures.

Apprenticeship Information You will be enrolled on the Level 3 Business Administrator Apprenticeship, typically completed over 18 months. You will receive workplace-based learning and support from your training provider and line manager while developing the skills, knowledge and behaviours required for the apprenticeship. Prospects Upon successful completion of your apprenticeship, you will have developed broad administrative and business experience that could support progression into a permanent administration, customer service, sales support or wider business support position. For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 between 9:00am – 5:30pm.

Job Title: Sales Development Apprentice Apprenticeship: Level 3 Customer Service Apprenticeship Location: Brighton (Office-based) Hours: Full-time Pay: £16,000 - £24,000 per annum (depending on age bracket) An exciting opportunity has arisen for a Sales Development Apprentice to join an established business and develop hands-on experience within a professional sales environment. Working closely with the sales and marketing teams, you will help identify and engage potential customers, qualify new business opportunities and maintain accurate customer information. This is an excellent opportunity for someone confident, motivated and interested in developing a career within sales and business development. Benefits

• Hands-on sales and business development experience.
• Structured training and development.
• Develop valuable communication and commercial skills.
• Work closely with experienced sales and marketing professionals.
• Opportunity to develop product and industry knowledge.
• Potential for long-term career progression within sales.

Requirements

• GCSEs and A Levels or equivalent.
• Excellent communication and interpersonal skills.
• Strong organisational skills.
• Excellent attention to detail.
• Confident communicating with prospective customers.
• Basic computer skills.
• Familiarity with CRM systems would be advantageous.
• Self-motivated and goal-oriented.
• Enthusiastic with a willingness to learn.
• Genuine interest in developing a career within sales.
• Responsibilities for an Apprentice.
• Proactively contact prospective customers to promote relevant products and services.
• Support targeted sales and lead-generation campaigns.
• Assess and qualify potential sales leads.
• Pass relevant and high-quality opportunities to the sales team.
• Accurately record customer calls, interactions and follow-up activities within the CRM.
• Maintain accurate and up-to-date customer information.
• Work closely with sales and marketing colleagues to improve lead-generation activity.
• Support a smooth handover of qualified opportunities to the wider sales team.
• Work towards agreed customer outreach and lead qualification targets.
• Participate in training to develop product knowledge, sales skills and industry expertise.
• Build positive working relationships across the wider business.
• Contribute to continuous improvement and follow relevant quality procedures.

Apprenticeship Information You will complete a relevant Level 3 Apprenticeship, combining your day-to-day role with structured workplace learning and support from your training provider and line manager. Prospects Upon successful completion of your apprenticeship, there may be opportunities to progress into a permanent role within sales, business development, account management or another commercial area of the business. For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 between 9:00am – 5:30pm.

Job Title: Business Development Apprentice
Apprenticeship: Level 3 Customer Service Specialist Apprenticeship
Location: Worthing
Salary: £8.00 per hour (to raise to minimum wage for your age after a year)
Hours: Full-time

An exciting opportunity has arisen for two Business Development Apprentices to join a busy and growing sales team.

This is a varied role combining business development, customer service and sales administration. You will receive full training while developing your confidence in speaking with business customers, identifying new sales opportunities and supporting the wider sales team, all while working towards a recognised Level 3 qualification.

Benefits

• Full training and ongoing support
• Level 3 Customer Service Specialist qualification
• Hands-on experience within a professional sales environment
• Develop valuable sales, customer service and business administration skills
• Work alongside experienced sales professionals
• Opportunity to develop a long-term career within sales and business development
• Potential permanent position following successful completion of the apprenticeship

Requirements

• Confident and professional communication skills
• Comfortable speaking with customers over the telephone
• Positive and proactive attitude
• Interest in sales, business development and customer service
• Good organisational skills and attention to detail
• Confident using computers and basic Microsoft Office applications
• Willingness to make outbound calls and engage with prospective customers
• Self-motivated with the ability to work towards targets
• Ability to build positive relationships with customers and colleagues
• Eager to learn and develop new skills
• Previous sales or customer service experience would be advantageous but is not essential

Responsibilities for an Apprentice

• Make targeted outbound calls to prospective business customers
• Research and identify potential new customers
• Identify relevant decision-makers and purchasing contacts
• Re-engage previous customers to identify potential new sales opportunities
• Qualify prospective customers and identify genuine purchasing opportunities
• Arrange appointments for Product Specialists and members of the sales team
• Follow up prospective customers by telephone and email
• Assist with preparing and coordinating customer quotations
• Support the handover of successful new accounts to Account Managers
• Build and maintain a pipeline of prospective customers
• Respond to and direct incoming telephone calls and emails
• Maintain accurate customer, prospect and contact information
• Update CRM systems, spreadsheets and internal records
• Assist with customer correspondence and documentation
• Liaise with customers, suppliers and internal departments
• Provide general administrative and follow-up support to the wider sales team

Apprenticeship Information

You will be enrolled on the Level 3 Customer Service Specialist Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

Prospects
Once you have completed your apprenticeship, there will be the opportunity to potentially progress into a permanent role within the business, with career pathways across Sales, Business Development or Account Management.

For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).

Job Title: Apprentice Nursery Practitioner Apprenticeship: Level 2 or Level 3 Early Years Apprenticeship Location: Seaford, East Sussex Salary: £10.90 – £12.00 per hour Hours: Full-time or part-time hours available   This is an exciting opportunity to begin your career in childcare as an Apprentice Nursery Practitioner, joining a welcoming and supportive nursery team in Seaford. You will gain hands-on experience working with young children while completing a nationally recognised Early Years qualification and learning from experienced childcare professionals.   Benefits

• 28 days annual leave, including Bank Holidays
• Paid time off between Christmas and New Year
• Fully funded Early Years qualification
• 50% childcare discount
• Flexible working hours
• Hands-on training and dedicated support from experienced mentors
• Excellent career progression opportunities
• Annual celebrations and recognition events
• Wellbeing champions to support your personal development
• Regular outings and opportunities for learning beyond the nursery environment

  Requirements

• A genuine passion for working with young children
• Enthusiastic and positive attitude
• Willingness to learn and develop new skills
• Good communication and teamwork skills
• Reliable and committed approach
• Commitment to completing your Early Years apprenticeship
• No previous childcare experience is required

  Responsibilities for an Apprentice

• Help create a warm, safe and engaging environment for children
• Support the planning and delivery of age-appropriate activities
• Encourage children's learning, development and independence
• Work alongside experienced Nursery Practitioners and learn best practices in childcare
• Support children with their daily routines, including mealtimes, playtime and sleep
• Build positive relationships with children, parents and colleagues
• Maintain high standards of cleanliness and hygiene
• Follow safeguarding, health and safety procedures at all times
• Support the wider nursery team with the day-to-day running of the setting

  Apprenticeship Information You will be enrolled on an appropriate Early Years Apprenticeship, working towards either a Level 2 or Level 3 qualification depending on your experience and circumstances. Your apprenticeship will include:

• Regular workplace-based learning supported by your training provider and line manager
• Dedicated off-the-job training
• Development of the skills, knowledge and behaviours required for a career in Early Years
• Completion of the required assessments
• Functional Skills support in English or Maths where required

  Prospects Once you have successfully completed your apprenticeship, there will be the opportunity to potentially progress into a permanent qualified Nursery Practitioner position and continue developing your career within Early Years education.   For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).

Job Title: Business Administrator Apprentice Apprenticeship: Level 3 Business Administrator Apprenticeship Location: Chichester, West Sussex Salary: £9.00 per hour Hours: Full-time   This is an exciting opportunity to join a well-established business as a Business Administrator Apprentice, gaining hands-on experience across administration, customer service and property-related support. You will work closely with different departments across the business, developing valuable professional skills while providing day-to-day administrative support and working towards your Level 3 Business Administrator qualification.   Benefits

• 25 days annual leave
• Additional annual leave after two years’ service, increasing each year up to a maximum of 30 days
• Your birthday off after two years’ employment
• Free on-site parking
• Access an employee wellbeing platform offering insurance, wellbeing support and rewards
• Opportunity for progression within the company
• Structured apprenticeship training and development

  Requirements

• Strong organisational skills and attention to detail
• Good written and verbal communication skills
• Confident and professional telephone manner
• Good IT and computer skills
• Ability to maintain accurate records and information
• Positive and proactive approach to work
• Comfortable communicating with clients and external organisations
• Ability to manage different tasks and priorities
• Willingness to learn and develop new skills
• Able to work effectively both independently and as part of a team

  Responsibilities for an Apprentice

• Sort daily post and complete scanning and filing
• Upload and maintain accurate client data and records
• Answer incoming telephone calls and assist with client queries
• Liaise with utility companies on behalf of clients to close and set up accounts
• Arrange utility refunds and payments where required
• Manage a shared inbox and respond to enquiries
• Support with property inspections
• Liaise with other departments to obtain information and support client requirements
• Provide general administrative support to the wider team
• Ensure records and documentation are kept accurate and up to date

  Apprenticeship Information You will be enrolled on the Level 3 Business Administrator Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

  Prospects Once you have completed your apprenticeship, there will be the opportunity to potentially progress into a permanent role within the company and continue developing your career. For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).

Job Title: Apprentice Nursery Practitioner Apprenticeship: Level 2 or Level 3 Early Years Apprenticeship Location: Peacehaven, East Sussex Salary: £10.90 – £12.00 per hour Hours: Full-time or part-time hours available   This is an exciting opportunity to begin your career in childcare as an Apprentice Nursery Practitioner, joining a welcoming and supportive nursery team in Peacehaven. You will gain hands-on experience working with young children while completing a nationally recognised Early Years qualification and learning from experienced childcare professionals.   Benefits

• 28 days annual leave, including Bank Holidays
• Paid time off between Christmas and New Year
• Fully funded Early Years qualification
• 50% childcare discount
• Flexible working hours
• Hands-on training and dedicated support from experienced mentors
• Excellent career progression opportunities
• Annual celebrations and recognition events
• Wellbeing champions to support your personal development
• Regular outings and opportunities for learning beyond the nursery environment

  Requirements

• A genuine passion for working with young children
• Enthusiastic and positive attitude
• Willingness to learn and develop new skills
• Good communication and teamwork skills
• Reliable and committed approach
• Commitment to completing your Early Years apprenticeship
• No previous childcare experience is required

  Responsibilities for an Apprentice

• Help create a warm, safe and engaging environment for children
• Support the planning and delivery of age-appropriate activities
• Encourage children's learning, development and independence
• Work alongside experienced Nursery Practitioners and learn best practices in childcare
• Support children with their daily routines, including mealtimes, playtime and sleep
• Build positive relationships with children, parents and colleagues
• Maintain high standards of cleanliness and hygiene
• Follow safeguarding, health and safety procedures at all times
• Support the wider nursery team with the day-to-day running of the setting

  Apprenticeship Information You will be enrolled on an appropriate Early Years Apprenticeship, working towards either a Level 2 or Level 3 qualification depending on your experience and circumstances. Your apprenticeship will include:

• Regular workplace-based learning supported by your training provider and line manager
• Dedicated off-the-job training
• Development of the skills, knowledge and behaviours required for a career in Early Years
• Completion of the required assessments
• Functional Skills support in English or Maths where required

  Prospects Once you have successfully completed your apprenticeship, there will be the opportunity to potentially progress into a permanent qualified Nursery Practitioner position and continue developing your career within Early Years education. For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).

Job Title: Equine Groom Apprentice Apprenticeship: Level 3 Equine Groom Apprenticeship Location: Thorney Island, Hampshire Salary: £8.00 per hour, negotiable Hours: Full-time, 30–35 hours per week across 5 days, including weekends

 

Are you passionate about horses and looking to build a long-term career within the equine industry?

An exciting opportunity has arisen for an Equine Groom Apprentice to join a well-established equestrian centre in Hampshire. You’ll become part of a friendly and experienced team, gaining hands-on experience caring for a variety of horses and ponies while working towards your Level 3 Equine Groom qualification.

This is a fantastic opportunity to develop your practical riding and horse care skills in a professional environment, with free weekly riding lessons included as part of your development.

 

Benefits

• Level 3 Equine Groom qualification
• Free weekly riding lessons
• Hands-on experience with a variety of horses and ponies
• Learn from experienced equine professionals
• Friendly and supportive working environment
• Develop practical horse care and yard management skills
• Potential opportunity to progress into a permanent position following your apprenticeship

 

Requirements

• Previous experience handling and being around horses
• Genuine passion for horses and their welfare
• Strong organisational skills and a methodical approach
• Friendly and confident when dealing with customers
• Ability to prioritise workload and work efficiently
• Mature, responsible and proactive approach
• Good communication skills
• Comfortable undertaking physical and practical yard duties
• Willingness to learn and develop new skills
• Ability to work as part of a team
• Availability to work across 5 days, including weekends

 

Responsibilities for an Apprentice

• Complete practical and theory-based training towards your Level 3 Equine Groom qualification
• Participate in regular riding lessons and ongoing development
• Carry out general yard duties including mucking out and bedding down
• Turn horses out and bring them in from fields
• Prepare feeds and assist with feeding
• Groom and tack up horses ready for daily activities
• Change rugs and clean tack
• Carry out daily welfare checks on stabled and field horses
• Check tack and equipment for signs of damage or wear
• Hold horses and ponies safely for vets, farriers and dentists when required
• Monitor fields and identify when hay needs replenishing
• Maintain clean, tidy and safe yard areas
• Assist with keeping tack rooms and shared facilities clean and organised
• Attend daily meetings with the Yard Manager to understand activities and priorities
• Report any horse welfare, equipment or maintenance concerns promptly
• Support the wider team with the smooth day-to-day running of the equestrian centre

 

Apprenticeship Information

You will be enrolled on the Level 3 Equine Groom Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

 

Prospects

Once you have completed your apprenticeship, there may be the opportunity to progress into a permanent position and continue developing your career within the equine industry.

 

For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769, Monday to Friday, 9:00am – 5:30pm.

Job Title: Marketing Executive Apprentice Apprenticeship: Level 3 Multi-Channel Marketer Apprenticeship Location: Near Haywards Heath, West Sussex Salary: £9.00 – £12.00 per hour Hours: Part-time, hours to be confirmed   An exciting opportunity has arisen for a Marketing Executive Apprentice to join a creative and fast-paced business based near Haywards Heath. This is a fantastic opportunity for someone passionate about social media, content creation and branding who wants to turn their creativity into a career. You’ll gain hands-on experience across digital marketing, brand development, content creation and client coordination while working towards a recognised Level 3 qualification.   You’ll be encouraged to bring your own ideas, help shape the organisation’s online identity and create engaging content showcasing its work. Alongside marketing, you’ll gain valuable commercial experience supporting client enquiries and coordinating projects from initial brief through to delivery.   Benefits

• Level 3 Multi-Channel Marketer qualification
• Hands-on experience across social media, content and branding
• Creative freedom to contribute your own ideas
• Opportunity to create reels, case studies and engaging digital content
• Exposure to real client campaigns and projects
• Work closely with an experienced and supportive team
• Opportunity to build a strong portfolio of professional marketing work
• Potential long-term career opportunities following successful completion of the apprenticeship

  Requirements

• Genuine interest in marketing, social media and content creation
• Strong understanding of social media, particularly Instagram and Facebook
• Creative eye for visual presentation and branding
• Confidence creating reels and other digital content
• Good written English with the ability to create engaging, natural copy
• Excellent organisational skills and attention to detail
• Strong communication and relationship-building skills
• Confident and professional telephone and email manner
• Ability to manage several tasks and deadlines simultaneously
• Proactive approach with a willingness to contribute new ideas
• Comfortable working within a fast-paced environment where priorities can change
• Ability to work collaboratively as part of a small team
• Previous marketing, social media, content creation or customer-facing experience would be advantageous but is not essential

  Responsibilities for an Apprentice

• Marketing & Social Media
• Help develop a consistent and recognisable brand identity across social media
• Create engaging content for Instagram, Facebook and other relevant platforms
• Produce reels, posts, stories and other visual content
• Develop case studies showcasing recent projects and campaigns
• Create behind-the-scenes and business-focused content
• Help produce campaign highlights and other creative features
• Write engaging and natural social media copy
• Assist with planning and scheduling regular content
• Contribute ideas for new marketing campaigns and content
• Monitor social media and creative trends and identify new opportunities
• Help maintain a consistent visual style and tone of voice across digital channels
• Client & Project Support
• Respond to incoming client enquiries and project briefs
• Develop an understanding of client requirements and help identify suitable solutions
• Assist with preparing professional selections and information for clients
• Communicate professionally with clients and other external contacts
• Help coordinate schedules, availability and project requirements
• Support projects from initial enquiry through to confirmation and delivery
• Maintain accurate records and administrative information
• Manage multiple enquiries and deadlines effectively
• Build positive working relationships with clients and external contacts
• Provide general marketing, administrative and project support to the wider team

  Apprenticeship Information You will be enrolled on the Level 3 Multi-Channel Marketer Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

  Prospects Upon successful completion of your apprenticeship, there may be the opportunity to progress into a permanent position and continue developing your career within marketing, social media, content creation or client services. For more information or to apply to this Marketing Executive Apprenticeship role, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769, Monday to Friday, 9:00am – 5:30pm.

Job Title: Equine Groom Apprentice Apprenticeship: Level 2 Equine Groom Apprenticeship Location: Crowborough, East Sussex Salary: £8.00 per hour Hours: Full-time, 35–40 hours per week If horses are your passion and you’re looking to turn that passion into a career, this is a fantastic opportunity to gain hands-on experience within a busy and varied equestrian environment. You’ll join an established equestrian education centre, pony racing academy and Pony Club centre, gaining practical experience across horse care, stable management, riding school activities and competition preparation. With exposure to different areas of the equine industry, this is an exciting opportunity to learn from experienced professionals while working towards your Level 2 Equine Groom qualification.   Benefits

• Earn whilst you study towards a Level 2 Equine Groom qualification
• Hands-on experience within an equestrian education centre
• Exposure to a Pony Racing Academy and Pony Club centre
• Experience within a busy riding school, livery and competition environment
• Opportunity to attend and support a variety of equestrian activities
• Learn alongside experienced equine professionals
• Develop a broad range of practical horse care and stable management skills
• Excellent foundation for a long-term career within the equine industry

  Requirements

• Previous experience of owning, loaning or regularly caring for a horse is preferred
• Basic understanding of horse care and welfare
• Genuine passion for horses and the equine industry
• Comfortable carrying out physically demanding duties, including mucking out and lifting hay nets
• Strong attention to detail
• Reliable, responsible and hardworking
• Positive attitude and willingness to learn
• Ability to work effectively as part of a busy team
• GCSEs at grades A–C / 4–9 in English and Maths, or equivalent

  Responsibilities for an Apprentice

• Carry out thorough mucking out and maintain clean, safe stables
• Fill hay nets and prepare feeds according to individual horses’ requirements
• Groom horses and maintain their coats, hooves and overall cleanliness
• Turn horses out safely into paddocks
• Carry out poo picking and help maintain paddock areas
• Lunge horses to an appropriate standard
• Safely manage horses on and off the horse walker
• Clean and maintain tack and other equestrian equipment
• Assist with the general day-to-day care and welfare of horses
• Support riding school, livery and wider equestrian centre activities
• Maintain high standards of cleanliness and organisation throughout the yard
• Support experienced team members with additional duties where required
• Develop practical knowledge and confidence across different areas of equine care

  Apprenticeship Information You will be enrolled on the Level 2 Equine Groom Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

  Prospects Once you have completed your apprenticeship, there may be the opportunity to progress into a permanent role and continue developing your career within the equine industry. The broad experience gained across an equestrian education centre, pony racing academy and Pony Club environment will provide an excellent foundation for a variety of future equine careers. For more information or to apply, please contact Angela Potter at Next Step Apprenticeships on 01273 063769, Monday to Friday, 9:00am – 5:00pm.

Job Title: Customer Support Apprentice Apprenticeship: Level 3 Customer Service Apprenticeship Location: Eastbourne, East Sussex Salary: £20,000 per annum / £10.00 per hour Hours: Full-time, 5 days per week on a rota basis between 8:00am and 8:00pm, Monday to Sunday

 

An excellent opportunity has arisen for a Customer Support Apprentice to join a growing, customer-focused organisation based in Eastbourne.

 

This is a fantastic opportunity for someone looking to begin their career in customer service and business support. You will gain hands-on experience managing customer enquiries from initial onboarding through to ongoing support, while developing your communication, organisation and problem-solving skills as part of a supportive team.

 

Benefits

• Gain a nationally recognised Level 3 Customer Service qualification
• Hands-on customer service experience from day one
• Full training and ongoing support
• Opportunity to develop experience across customer service, administration, sales and technical support
• Work within a friendly and supportive team
• Potential opportunity to progress into a permanent position following successful completion of the apprenticeship

 

Requirements

• Excellent telephone manner and clear communication skills
• Friendly, professional and confident when dealing with customers
• Strong organisational skills and attention to detail
• Ability to remain calm and professional under pressure
• Accurate record-keeping skills
• Willingness to learn and develop new skills
• Comfortable using IT systems and learning new software
• Enjoy working with people and providing excellent customer service
• Flexible approach and willingness to support colleagues when required
• Ability to work effectively as part of a team

 

Responsibilities for an Apprentice

• Respond to incoming customer calls and emails
• Manage customer enquiries and complaints, ensuring customers receive timely updates
• Act as a central point of contact for customers while enquiries are being resolved
• Support customers throughout their journey, from initial sign-up and onboarding through to ongoing support
• Maintain accurate customer information and records
• Update CRM systems and monitor customer enquiries
• Assist with management reports and general administration
• Work closely with sales and technical support teams
• Make follow-up calls to customers to gather feedback
• Develop an understanding of different areas of the business to provide effective customer support
• Provide additional support to colleagues during busy periods and holiday cover
• Occasionally support customer-facing events and promotional activities
• Develop confidence in handling a variety of customer situations professionally

 

Apprenticeship Information

You will be enrolled on the Level 3 Customer Service Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

 

Prospects

Once you have completed your apprenticeship, there will be the opportunity to potentially progress into a permanent role and continue developing your career within customer service.

 

For more information or to apply, please contact Chloe McCausland at Next Step Apprenticeships on 01273 063769, Monday to Friday, 8:30am – 5:00pm.

Job Title: Receptionist & Administrative Assistant Apprentice

Apprenticeship: Level 3 Business Administrator Apprenticeship

Location: Chichester

Salary: £8.00 - £12.71 per hour (Depending on age)

Hours: Full-time (Minimum 30 hours per week)

 

This is an exciting opportunity to join a friendly and professional law firm as a Receptionist & Administrative Assistant Apprentice.

You will become the first point of contact for clients while supporting solicitors and the wider team with a variety of administrative duties. This role is ideal for someone looking to begin a career within a legal office environment whilst gaining a nationally recognised qualification.

 

Benefits

• Work within a supportive and professional law firm
• Gain valuable experience in a legal office environment
• Learn from experienced solicitors and administrative professionals
• Develop excellent customer service and administration skills
• Opportunity for long-term career progression within the legal sector

 

Requirements

• Friendly, professional and polite manner
• Excellent written and verbal communication skills
• Good attention to detail
• Reliable, punctual and organised
• Good IT skills, including Microsoft Word, Outlook and Excel
• Ability to work independently and as part of a team
• GCSEs (or equivalent) in English and Maths are desirable
• Previous customer service, retail, hospitality or office experience is advantageous
• An interest in law and legal services would be beneficial

 

Responsibilities for an Apprentice

• Welcome clients and visitors to the office
• Answer and direct incoming telephone calls professionally
• Manage appointments and meeting room bookings
• Open, scan, file and distribute incoming post and emails
• Prepare, print, copy and organise legal documents
• Maintain accurate client records and filing systems
• Support solicitors and administrative staff with day-to-day office duties
• Archive files in accordance with office procedures
• Order office supplies and maintain stationery stock
• Deliver excellent customer service while handling confidential information appropriately

 

Apprenticeship Information

You will be enrolled on the Level 3 Business Administrator Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

 

Prospects

Once you have completed your apprenticeship, there will be the opportunity to progress into a permanent role such as Receptionist, Legal Secretary, Legal Assistant, Office Administrator or another support position within the firm.

For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).