Are you aspiring to step into a leadership role or further develop your existing skills? Whether you're a newcomer or have prior experience, this opportunity is designed to propel you forward and provide the experience needed to transition into a managerial position. While prior experience is not a requirement, if you do have experience, this role will offer a platform to elevate your skills to the next level.
Our client, a leading healthcare retailer and opticians, is seeking a proactive and professional Team Leader apprentice to join their dynamic team. The successful candidate will play a pivotal role in nurturing a culture where every customer feels valued and supported. This is an excellent opportunity to develop a diverse skill set encompassing administration, customer service, and leadership. You'll be part of a company that values continuous improvement and fosters an environment of inclusivity, enabling everyone to thrive and reach their full potential.
If you're ready to grow in a supportive and evolving workplace, this role could be your next step towards success.
Responsibilities
Admin responsibilities
- Answering emails, calls, and messages
- Using the stock managements systems
- Pre-screening patients for eye tests
- General administration
- Updating relevant spreadsheets
- Filing relevant paperwork
- Ensuring the practise is welcoming and inviting for customers.
- Relevant operational and administrative tasks associated with the running of the store.
- Ability to create great relationships with customer by listening and understanding their needs.
- Help customer find the perfect products tailored to their needs and lifestyle.
- Order dispensing glasses and contact lenses.
- Providing aftersales support through repairs and adjustments
- Work together as part of a team.
- Support other colleagues within the store to develop knowledge.
- Stay updated on the latest product lines and promotions within the practice, so you can always offer customers the most relevant and current information.
- Supporting the Store Manager – to deliver the highest retailing standards.
- Good communicator
- Enjoys providing quality customer service
- Able to learn new computer skills.
- Ability to work under pressure in a busy environment.
- Empathetic
- Caring
- Good listener
- Patient
- Empathetic
- GCSE or equivalent English & Math grade 4 (C) or above
- Potential opportunity to go into a permanent based role once you have completed your apprenticeship.
- To progress into a managerial role.
Job Features
| Job Category | Team Leader |
| Salary | £16,000-£20,000pa |
| Hours | 9am - 5.30pm |
An exciting opportunity awaits to join a nurturing nursery dedicated to providing personalised care.
Our client is currently seeking two individuals to join their team: a Nursery Practitioner eager to embark on an apprenticeship journey for professional growth, or an already qualified individual ready to contribute their expertise to our practice. The successful candidate will be responsible for providing a high-quality environment for every child.
They have a large garden with a free flow environment and treat the outdoor environment the same as indoors.
Responsibilities
- Communicating with parents and colleagues daily
- Delivering EYFS learning opportunities to children
- Planning for group and individual learning
- Completing observations and assessments
- Making accurate written records
- Meeting the variety of needs of the children like changing nappies, supporting at meal and snack times, assisting with children’s basic needs of dressing/undressing, and putting on coats and shoes
- Being approachable
- Creating positive relationships with the children
- Continual professional development
- Training where required
- A pension
- Staff uniform
- Opportunities for career progression
- An opportunity to gain extra days off due to no sickness
- Term time only working will be considered
- Friendly
- Patience
- Willing to learn
- Qualifications include Maths and English GCSEs, at grades 4/C or above (or equivalent)
- To be a qualified practitioner
- Progress to be a room leader/ supervisor
Job Features
| Job Category | Early Years Childcare |
| Hourly Rate | £6.40 - £11.44 per hour |
| Hours | Full time, Monday - Friday |
Our client is looking for an Admin apprentice to support the business in an administration role, to help improve processes, support staff in their tasks and liaise with clients. The role will involve working independently or as part of one of the teams and will involve developing, implementing, maintaining, and improving administrative services and processes.
The successful candidate will develop key skills and behaviours to support their own progression towards management responsibilities. You will be joining a relaxed and informal office, but also a team who work very hard, are focused, driven, and get lots of creative and specialist actions completed.
Responsibilities
- Support and engage with different parts of the organisation and interact with internal or external customers
- Working with the Managing Director on sales.
- Supporting the Marketing Team and supporting the Project Manager in their roles
- Contribute to the efficiency of Website Success, through support of functional areas
- Working across teams and resolving issues as requested
- Accuracy in writing, spelling, and grammar
- Organisation and Prioritisation
- Experience of using office software, basic IT skills
- Adaptability to new software/ processes
- Good attention to detail
- Positive attitude to life, take pride in their appearance and timely in attendance
- Enthusiastic about taking on new tasks
- Take responsibility for errors and learn from them
- Comfortable working alone
- Willing to participate in team working
- An interest and willingness to learn, research and use initiative
- An interest in broadening knowledge and aware of current trends
- GCSE or equivalent English & Math grade 4 (C) or above
- Potential opportunity to go into a permanent based role once you have completed your apprenticeship.
Job Features
| Job Category | Business Administration |
| Salary | £15,000 per annum |
| Hours | Monday - Friday, 9:00am - 5:00pm |
Our client is passionate about work, customers, people, and company culture. Continually striving to be the very best at what they do by delivering the highest quality products and an exceptional service.
They are seeking a highly motivated and enthusiastic apprentice to join the busy office team as an Administrator Apprentice. This is an excellent opportunity to gain practical experience in a dynamic business environment while contributing to process improvement initiatives. The successful candidate will be responsible for providing administrative support to the company and customers while working on a project to suggest and implement process improvements using business skills.
The team are a positive force who have a collaborative, close knit and passionate outlook who offer a rewarding journey. Due to the location of the office, you must have full UK driving license and access to a vehicle.
Responsibilities as an Administrator Apprentice
- Emails, processing customer enquiries and orders
- Assisting with the associated paperwork for shipping of goods worldwide
- Raising purchase orders
- Liaising with suppliers
- Stock control and ordering of stationary and housekeeping items
- Printing and binding documents
- Answering calls and general customer services
- Offering support to Directors
- Assistance to Sales as required
- We will accommodate your learning needs relating to your Level 3 qualification and tie them in to daily tasks
- Once you have gained a solid understanding of our business, you will have the opportunity to apply your insights and business skills acquired from your course to develop a project. This project will outline recommendations for process and business improvements within the Administration team.
- Willingness to undertake Business Administrator apprenticeship (Level 3)
- Strong organisational skills with attention to detail and accuracy
- Excellent communication skills, both written and verbal
- Proficient in Microsoft Office Suite, including Excel
- Ability to work independently and in a team, with a proactive and positive attitude
- Flexibility to adapt to changing priorities and deadlines
- A full UK driving license and access to a vehicle
- English & Math GCSE or equivalent, grade C (4) or above
- Holiday – Bank holidays plus 24 days (increasing over service) + additional day off over Christmas
- UK team building weekend at Centre Parcs for employees and their families to attend
- Private medical insurance with BUPA
- Employee Assistance Programme
- Scottish Widows pension scheme
- Death in service policy
- Holiday home availability for staff
- Gym membership
- Cycle to work scheme
- Potential opportunity to go into a permanent based role once apprenticeship has been completed
Job Features
| Job Category | Business Administration |
| Salary | £18,000 - £20,000 per annum |
Our client is looking for an apprentice to join their marketing team. The Digital Marketing Apprentice will be a key part of our marketing team. Working closely with other members of the marketing team, the chosen candidate will be responsible for support in primarily PPC (paid search), Paid Social, affiliates and SEO (organic search), as well as reporting and analysis.
The company will offer comprehensive training and support to the successful candidate in all relevant aspects of digital marketing.
This is an exciting opportunity for someone who is looking for their first steps into a digital marketing career with scope to develop your skills across a range of marketing channels. This role suits someone who is data driven with a creative and analytical mind and a passion for digital marketing.
Responsibilities as a Marketing Assistant Apprentice
- The key purpose of this role is to support the Digital Marketing Team with day-to-day tasks, reporting and analysis within key digital marketing channels.
- This role will involve hands-on work within a range of digital channels, primarily Google Ads, SEO and affiliate marketing.
- The successful candidate will work closely with the wider marketing team to ensure a cohesive approach to our company marketing strategy as well as liaising with internal stakeholders and departments such as our Product team.
- Comfortable with Microsoft Excel/Google Sheets
- Ability to read and analyse sets of data.
- A passion for digital media and marketing with a drive to establish a career in the industry
- Data driven with an analytical mind
- The ability to work effectively within a fast-paced environment
- Excellent verbal and written communication skills
- The ability to problem solves effectively
- Flexible approach to work with the ability to multitask
- High level of attention to detail
- Excellent team player
- Confident, positive, and friendly attitude
- Calm and patient under pressure
- Resilient
- GCSE or equivalent English & Math grade 4 (C) or above
- Progression into junior marketing position, for example Junior Digital Marketing Executive, Junior Paid Media Executive, Junior Performance Marketing Executive.
Job Features
| Job Category | Digital Marketing |
| Salary | £14,000 per annum |
| Hours | Monday - Friday, 9:00am - 5:30pm |
Our client, based in Cranleigh, is a business IT service provider who are looking for a Sales and Marketing Coordinator Apprentice to join their team. The successful candidate will support the Sales & Marketing of the business, across new and existing customers, provide administrative support to the Client Relationship Manager in their daily role and provide administration support to the Sales team to deliver marketing and sales initiatives, and will ensure new business opportunities are identified and managed effectively.
This is an excellent opportunity to join the company and develop a career whilst studying towards a recognised qualification. If this sounds like the role for you, please contact Next Step Apprenticeships today!
Responsibilities
- Assist the sales team with quote preparation and formatting
- Dealing with client queries as allocated
- Processing of sales orders ready for handover to Operations team
- Researching organisations and individuals to identify new leads and potential new markets
- Contacting potential clients via email or phone to establish rapport and set up meetings
- Act as HubSpot and Autotask Champion, promoting CRM best practice and undertaking regular and ad hoc reporting as required
- Assist with arranging supplier quotations for opportunities
- Assist to build and manage vendor relationships
- Co-ordinate, monitor and report on marketing initiatives including budgets and website trends
- Learn about the company portfolio and creatively assist in identifying the best ‘go-to market’ approach
- Drive the ongoing development and activity of the website and social media including SEO
- Assist with a range of marketing activities such as: market research; collateral, creation of testimonials and case studies; analysis of customer feedback; competitor benchmarking
- Coordinate design and orders of marketing materials, sourcing and obtaining best competitive suppliers ensuring quality of product is maintained
- Maintain company document standardisation and corporate photo library
- Assist with sales administration and cover for other admin team members as required
- To take part in a rota for reception cover, dealing with telephone calls, visitors, refreshments, and deliveries
- Ensure all information is handled within company, ISO, and legislative guidelines
- Confident telephone manner in dealing with clients and suppliers
- Commercial awareness and numerical accuracy
- Excellent communication and listening skills
- The ability to work independently and within a team
- Able to prioritise, organise and use own initiative
- Ability to strengthen new and existing customer relationships
- A positive attitude
- A confident and determined approach
Job Features
| Salary | £20,000 - £25,000pa |
| Hours | 9 -5.30pm |
| Hybrid Role | 3 days in office and 2 days working from home |