Our Vacancies

Job Title: Customer Service Apprentice Apprenticeship: Level 3 Customer Service Specialist Location: Brighton, East Sussex (BN2) Salary: £10.00 per hour Hours: Monday to Friday, 9:00am – 5:00pm (35 paid hours per week)   An exciting opportunity has arisen for a Customer Service Apprentice to join a friendly, family-run business based in Brighton. Our client is a well-established company specialising in bespoke home furnishings, with a fantastic reputation for providing quality products and excellent customer service. This is a brilliant opportunity for someone who enjoys speaking with people, is organised and enthusiastic, and wants to develop their skills within a supportive team while gaining a recognised qualification.   Requirements

• Friendly, confident and professional communication skills
• Good organisational skills and attention to detail
• Comfortable speaking with customers face-to-face, over the telephone and via email
• Good IT skills, including Microsoft Office
• Good English and Maths skills
• Positive attitude and willingness to learn
• Ability to work independently and as part of a small team
• Previous customer service experience beneficial but not essential

  Responsibilities for an Apprentice

• Respond to customer enquiries in person, over the telephone and via email
• Provide friendly and professional customer service
• Assist with booking and coordinating customer appointments
• Maintain accurate customer records and update internal systems
• Support the team with general office administration
• Help resolve customer queries and ensure a positive customer experience
• Work closely with colleagues to support the smooth running of daily operations
• Potentially assist with social media and online marketing activities, depending on interests

  Apprenticeship Information You will complete a Level 3 Customer Service Specialist Apprenticeship, combining practical workplace experience with structured training and development. You will receive support from a dedicated Skills Coach throughout your apprenticeship, helping you build confidence, develop valuable customer service skills and work towards your qualification. This is an excellent opportunity to gain experience within an established business, with the potential to secure a permanent position and progress your career upon completion.   APPLY HERE or for further information please contact Jamie Watson at Next Step Apprenticeships on 01273 063769.

Job Title: Business Administration & Partnerships Apprentice Apprenticeship: Level 3 Business Administrator Apprenticeship Location: Home-based, ideally Brighton or Sussex, with travel to London and other locations as required Salary: £21,000 per annum, plus work-related travel expenses Hours: Full-time, 40 hours per week   We are recruiting for a Business Administration & Partnerships Apprentice to join our lovely client on a remote, home-based basis. The successful candidate must be based in Sussex, and be willing for some occasional travel to London and other locations.   Benefits

• Home-working / hybrid working.
• Recognised Level 3 Business Administrator qualification.
• Hands-on experience across administration, partnerships, events and communications.
• Regular guidance and support from the Partnerships Manager.
• Opportunity to develop valuable transferable skills.

  Requirements

• A levels, a relevant college qualification or equivalent.
• Good written and verbal communication skills.
• Confident using Microsoft products and willing to learn new systems.
• Organised, reliable and proactive.
• Friendly and confident when communicating with different people.
• Positive attitude and willingness to learn.
• Interest in hospitality, business, education or partnerships.

  Responsibilities The role involves two days supporting London programme development, two days supporting the wider UK programme and one day dedicated to apprenticeship learning each week.

• Research potential partners and identify new partnership opportunities.
• Support relationships with hospitality businesses, schools, colleges and Careers Hubs.
• Update databases, programme trackers and activity records.
• Support meetings, events and regional launches.
• Prepare documents, presentations and spreadsheets.
• Assist with newsletters, digital communications and social media.
• Collect partner updates, testimonials and impact information.
• Provide general programme and administrative support.

  Prospects An opportunity to gain practical experience, build confidence and develop a broad range of transferable skills to support your future career.   For more information or to apply, please contact Jamie Watson at Clearline Recruitment on 01273 063769 (Monday – Friday, 9:00am – 5:30pm).

Job Title: Administration & Quality Assurance Apprentice Apprenticeship: Level 3 Business Administrator Location: Brighton, East Sussex  Salary: £8.00 - £12.71 per hour (dependent on age) Hours: Monday to Friday, Full-time  

An excellent opportunity has arisen for an Administration & Quality Assurance Apprentice to join an established healthcare technology business.

 

This varied role combines administration, customer service and quality assurance, offering the opportunity to develop valuable business skills while working towards a recognised qualification.

 

Benefits

• Company pension scheme
• Structured training and ongoing support
• Learning and development opportunities
• Opportunity to gain a Level 3 qualification
• Career development within a specialist industry

 

Requirements

• Excellent communication and customer service skills
• Strong attention to detail and organisational skills
• Confident using computers and willing to learn new systems
• Positive, proactive attitude and willingness to learn
• Ability to work independently and within a team
• Interest in quality assurance and compliance
• Previous administration or customer service experience advantageous but not essential

 

Responsibilities

• Respond to customer enquiries by telephone and email
• Process orders and coordinate deliveries
• Liaise with suppliers, couriers and internal teams
• Maintain accurate records, spreadsheets and documentation
• Assist with general office administration and correspondence
• Support quality assurance processes and compliance documentation
• Help maintain Standard Operating Procedures (SOPs) and quality records
• Assist with audits, inspections and regulatory documentation

 

Apprenticeship Information

You will complete a Level 3 Business Administrator Apprenticeship, combining practical workplace experience with structured training and development.

 

This is an excellent opportunity to gain experience across administration, customer service and quality assurance, with the potential to develop your career within the business.

 

APPLY HERE or for further information please contact Jamie Watson at Next Step Apprenticeships on 01273 063769.

Job Title: Customer Service Apprentice

Apprenticeship: Level 3 Customer Service

Location: Albourne

Salary: £18,000 per annum

Hours: Full-time, Monday to Friday, 8:45am – 5:30pm

 

A fantastic opportunity to join a growing and ambitious business as a Customer Service Apprentice. You’ll gain hands-on experience across customer service, administration and operations while working towards a recognised Level 3 qualification.

 

Benefits

• Level 3 Customer Service qualification
• Dedicated training and mentoring
• Real responsibilities from day one
• Career progression opportunities

 

Requirements

• Strong written and verbal communication skills
• Good organisation and attention to detail
• Confident using Microsoft Office
• Positive, proactive and motivated attitude
• Able to work independently and as part of a team
• Previous customer service, administration or office experience would be advantageous
• GCSE English and Maths at Grade 4/C or above, or equivalent

 

Responsibilities

• Respond to customer enquiries by phone, email and online
• Provide excellent customer service and support
• Assist with data entry, filing, scheduling and general administration
• Liaise with customers, colleagues and internal teams
• Help identify ways to improve processes and efficiency
• Support wider operational tasks across the business

 

Apprenticeship Information

You will complete a Level 3 Customer Service Apprenticeship, combining practical workplace experience with structured training and development.

 

Prospects

There may be an opportunity to progress into a permanent role following successful completion of the apprenticeship.

 

APPLY HERE or for further information please contact Jamie Watson at Next Step Apprenticeships on 01273 063769.

Job Title: Marketing Apprentice Apprenticeship: Level 3 Multi-Channel Marketer Apprenticeship Location: St Leonards-on-Sea, East Sussex Salary: £8.00 - £10.85 per hour Hours: Monday to Thursday, 9:00am – 5:30pm, 34 hours per week including a 1-hour lunch Full time Start Date: ASAP, subject to interviews   An exciting opportunity has arisen for a Marketing Apprentice to join a growing business in St. Leonards-on-Sea.   This is a highly creative opportunity for someone looking to begin a career in marketing. You will gain hands-on experience creating social media content, videos and photography, supporting email campaigns and contributing ideas for new marketing activity while completing your Level 3 Multi-Channel Marketer Apprenticeship.   Benefits

• £8.00 per hour
• Four-day working week, Monday to Thursday
• Level 3 Multi-Channel Marketer qualification
• Full training and ongoing support
• Hands-on experience across social media, video, photography and email marketing
• Opportunity to work across multiple products and brands
• Creative role where you will be encouraged to contribute your own ideas
• Opportunity to progress into a full-time marketing position following successful completion of the apprenticeship

  Requirements

• Genuine interest in marketing, social media and content creation
• Confident using social media and understanding what makes engaging content
• Comfortable appearing in and creating video content
• Interest in photography and video editing
• Creative with the confidence to suggest new ideas
• Interest in email marketing and digital campaigns
• Confident, positive and enthusiastic personality
• Happy, easy-going and able to work effectively as part of a team
• Proactive and comfortable taking initiative rather than always working from a fixed brief
• Good communication and organisational skills
• Willingness to learn and develop across different areas of marketing

  Responsibilities for an Apprentice

• Create and edit engaging social media content including videos, photos and posts
• Help plan regular social media content showcasing products, services and day-to-day business activity
• Support email marketing campaigns
• Help prepare content, imagery, newsletters and promotional emails
• Take photographs and videos for social media, websites, emails and wider marketing materials
• Identify opportunities to capture interesting content including products, projects, events and behind-the-scenes activity
• Assist with basic video and photo editing
• Help maintain a consistent brand voice and visual style
• Contribute ideas for new campaigns and content themes
• Research creative ways to increase brand awareness and engagement
• Support wider marketing and promotional projects
• Develop an understanding of how different marketing channels work together
• Monitor marketing activity and use feedback to help improve future content

  Apprenticeship Information You will be enrolled on the Level 3 Multi-Channel Marketer Apprenticeship, typically completed over approximately 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

  Prospects Once you have completed your apprenticeship, there will be the opportunity to potentially progress into a full-time permanent marketing role within the business. For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).

Job Title: Sales Development Apprentice Apprenticeship: Level 3 Customer Service Apprenticeship Location: Brighton (Office-based) Hours: Full-time Pay: £16,000 - £24,000 per annum (depending on age bracket) An exciting opportunity has arisen for a Sales Development Apprentice to join an established business and develop hands-on experience within a professional sales environment. Working closely with the sales and marketing teams, you will help identify and engage potential customers, qualify new business opportunities and maintain accurate customer information. This is an excellent opportunity for someone confident, motivated and interested in developing a career within sales and business development. Benefits

• Hands-on sales and business development experience.
• Structured training and development.
• Develop valuable communication and commercial skills.
• Work closely with experienced sales and marketing professionals.
• Opportunity to develop product and industry knowledge.
• Potential for long-term career progression within sales.

Requirements

• GCSEs and A Levels or equivalent.
• Excellent communication and interpersonal skills.
• Strong organisational skills.
• Excellent attention to detail.
• Confident communicating with prospective customers.
• Basic computer skills.
• Familiarity with CRM systems would be advantageous.
• Self-motivated and goal-oriented.
• Enthusiastic with a willingness to learn.
• Genuine interest in developing a career within sales.
• Responsibilities for an Apprentice.
• Proactively contact prospective customers to promote relevant products and services.
• Support targeted sales and lead-generation campaigns.
• Assess and qualify potential sales leads.
• Pass relevant and high-quality opportunities to the sales team.
• Accurately record customer calls, interactions and follow-up activities within the CRM.
• Maintain accurate and up-to-date customer information.
• Work closely with sales and marketing colleagues to improve lead-generation activity.
• Support a smooth handover of qualified opportunities to the wider sales team.
• Work towards agreed customer outreach and lead qualification targets.
• Participate in training to develop product knowledge, sales skills and industry expertise.
• Build positive working relationships across the wider business.
• Contribute to continuous improvement and follow relevant quality procedures.

Apprenticeship Information You will complete a relevant Level 3 Apprenticeship, combining your day-to-day role with structured workplace learning and support from your training provider and line manager. Prospects Upon successful completion of your apprenticeship, there may be opportunities to progress into a permanent role within sales, business development, account management or another commercial area of the business. For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 between 9:00am – 5:30pm.

Job Title: Equine Groom Apprentice Apprenticeship: Level 2 Equine Groom Apprenticeship Location: Crowborough, East Sussex Salary: £8.00 per hour Hours: Full-time, 35–40 hours per week If horses are your passion and you’re looking to turn that passion into a career, this is a fantastic opportunity to gain hands-on experience within a busy and varied equestrian environment. You’ll join an established equestrian education centre, pony racing academy and Pony Club centre, gaining practical experience across horse care, stable management, riding school activities and competition preparation. With exposure to different areas of the equine industry, this is an exciting opportunity to learn from experienced professionals while working towards your Level 2 Equine Groom qualification.   Benefits

• Earn whilst you study towards a Level 2 Equine Groom qualification
• Hands-on experience within an equestrian education centre
• Exposure to a Pony Racing Academy and Pony Club centre
• Experience within a busy riding school, livery and competition environment
• Opportunity to attend and support a variety of equestrian activities
• Learn alongside experienced equine professionals
• Develop a broad range of practical horse care and stable management skills
• Excellent foundation for a long-term career within the equine industry

  Requirements

• Previous experience of owning, loaning or regularly caring for a horse is preferred
• Basic understanding of horse care and welfare
• Genuine passion for horses and the equine industry
• Comfortable carrying out physically demanding duties, including mucking out and lifting hay nets
• Strong attention to detail
• Reliable, responsible and hardworking
• Positive attitude and willingness to learn
• Ability to work effectively as part of a busy team
• GCSEs at grades A–C / 4–9 in English and Maths, or equivalent

  Responsibilities for an Apprentice

• Carry out thorough mucking out and maintain clean, safe stables
• Fill hay nets and prepare feeds according to individual horses’ requirements
• Groom horses and maintain their coats, hooves and overall cleanliness
• Turn horses out safely into paddocks
• Carry out poo picking and help maintain paddock areas
• Lunge horses to an appropriate standard
• Safely manage horses on and off the horse walker
• Clean and maintain tack and other equestrian equipment
• Assist with the general day-to-day care and welfare of horses
• Support riding school, livery and wider equestrian centre activities
• Maintain high standards of cleanliness and organisation throughout the yard
• Support experienced team members with additional duties where required
• Develop practical knowledge and confidence across different areas of equine care

  Apprenticeship Information You will be enrolled on the Level 2 Equine Groom Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

  Prospects Once you have completed your apprenticeship, there may be the opportunity to progress into a permanent role and continue developing your career within the equine industry. The broad experience gained across an equestrian education centre, pony racing academy and Pony Club environment will provide an excellent foundation for a variety of future equine careers. For more information or to apply, please contact Angela Potter at Next Step Apprenticeships on 01273 063769, Monday to Friday, 9:00am – 5:00pm.