Our client, based in Cranleigh, is a business IT service provider who are looking for a Sales and Marketing Coordinator Apprentice to join their team. The successful candidate will support the Sales & Marketing of the business, across new and existing customers, provide administrative support to the Client Relationship Manager in their daily role and provide administration support to the Sales team to deliver marketing and sales initiatives, and will ensure new business opportunities are identified and managed effectively.

This is an excellent opportunity to join the company and develop a career whilst studying towards a recognised qualification. If this sounds like the role for you, please contact Next Step Apprenticeships today!

Responsibilities

• Assist the sales team with quote preparation and formatting
• Dealing with client queries as allocated
• Processing of sales orders ready for handover to Operations team
• Researching organisations and individuals to identify new leads and potential new markets
• Contacting potential clients via email or phone to establish rapport and set up meetings
• Act as HubSpot and Autotask Champion, promoting CRM best practice and undertaking regular and ad hoc reporting as required
• Assist with arranging supplier quotations for opportunities
• Assist to build and manage vendor relationships
• Co-ordinate, monitor and report on marketing initiatives including budgets and website trends
• Learn about the company portfolio and creatively assist in identifying the best ‘go-to market’ approach
• Drive the ongoing development and activity of the website and social media including SEO
• Assist with a range of marketing activities such as: market research; collateral, creation of testimonials and case studies; analysis of customer feedback; competitor benchmarking
• Coordinate design and orders of marketing materials, sourcing and obtaining best competitive suppliers ensuring quality of product is maintained
• Maintain company document standardisation and corporate photo library
• Assist with sales administration and cover for other admin team members as required
• To take part in a rota for reception cover, dealing with telephone calls, visitors, refreshments, and deliveries
• Ensure all information is handled within company, ISO, and legislative guidelines

Desired Skills

• Confident telephone manner in dealing with clients and suppliers
• Commercial awareness and numerical accuracy
• Excellent communication and listening skills
• The ability to work independently and within a team
• Able to prioritise, organise and use own initiative
• Ability to strengthen new and existing customer relationships
• A positive attitude
• A confident and determined approach