Role: Support Administrator Apprentice
Location: Burgess Hill (Will need to drive and have access to a vehicle)
Hours: Monday – Thursday (8:30am – 5:30pm), Friday (8:30am – 1:00pm) – 37.5 hours per week
Pay: £17,500 -£18,000 per annum

An excellent opportunity has arisen for a Support Administrator Apprentice to join a global leader in the design and supply of large-scale thermal energy solutions. Based in Burgess Hill, this role provides valuable experience in an engineering-focused business while supporting multi-million-pound projects in the energy sector. This role offers the chance to gain hands-on experience while working toward a Level 3 qualification in a dynamic and supportive environment.

With a diverse client base, including major blue-chip companies in the energy sector, this position provides valuable exposure to international business, sales administration, and project management. Due to the location, you will need to have access to a vehicle.

Benefits:

• 22 days of holiday per year, increasing annually (up to 25 days)
• Pension scheme with company contributions matching up to 7%
• Death-in-service cover at 4 times your salary
• Private health care after 6 months (option to add dependents at your own cost)
• Career development opportunities in a growing company

The Role:

As a Support Administrator Apprentice, you will support the Project Engineers in coordinating and executing complex projects. This role involves working with engineering documents, data management, and logistical coordination. Key responsibilities include:

• Distributing and reviewing engineers’ drawings and documents with clients and suppliers
• Downloading and managing client and supplier documents from web-based data sites
• Logging and tracking design specifications and document revisions
• Communicating with clients, suppliers, and engineers worldwide to obtain necessary documentation
• Compiling and maintaining Project Documentation such as Status Reports, Shipping Lists, and Operation Manuals
• Updating steel weight records and cost estimates from fabricators
• Assisting in managing lists of materials used in projects
  Setting up meeting rooms and arranging refreshments for client meetings
• Organising international travel and accommodation for the Project Team
• Answering and directing calls, taking messages, and responding to queries where possible
• Archiving and organizing project-related documentation
• Supporting additional administrative tasks and special projects as needed

The Requirements:

• Highly organised with strong attention to detail
• Ability to manage and prioritize a variety of tasks
• Proactive and eager to improve processes and contribute to business success
• Strong communication skills and ability to work as part of a team
• Comfortable liaising with clients, including international contacts
• Proficiency in Microsoft Office, especially Excel
• A science-related qualification (desired)
• An interest in engineering (beneficial)

If you’re looking to kickstart your career in administration within a supportive and forward-thinking company, we’d love to hear from you!
To apply for this Support Administrator Apprentice role, please contact Frankie Denahy at Next Step Apprenticeships on 01273 063769 for more information.