Job Title: Sales Development Apprentice

Apprenticeship: Level 3 Customer Service

Location: Brighton (Office-based)

Salary: £16,000 – £24,000 per annum (depending on age bracket)

Hours: Full-time, Monday to Friday (35 hour per week, 8:30anm – 5:00pm with 12:30pm finish on Friday)

Benefits

• 25 days holiday + bank holidays
• Private health and non-contributory pension at successful completion of 3 month probation
• Structured training and development through a recognised apprenticeship programme
• Opportunity to gain valuable experience in sales and lead generation
• Support from experienced colleagues and managers
• Opportunity for a permanent role on successful completion of the apprenticeship

Requirements

• GCSEs and A Levels or equivalent qualifications
• Strong communication and interpersonal skills
• Good organisational skills and attention to detail
• Basic IT skills and familiarity with CRM systems
• Self-motivated with a proactive approach to learning
• Interest in developing a career in sales or business development

Responsibilities for an Apprentice

• Contact potential customers from the company database to promote products and services
• Identify and qualify leads before passing them to the sales team
• Record customer interactions and updates accurately in the CRM system
• Work closely with sales and marketing teams to support lead generation campaigns
• Meet agreed performance targets relating to customer outreach and lead qualification
• Participate in training to develop product knowledge and sales skills
• Build strong working relationships with colleagues across the business
• Support continuous improvement initiatives and follow company procedures

Apprenticeship Information

You will be enrolled on the Customer Service Level 3 Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge, and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

Prospects

Once you have completed your apprenticeship there will be the opportunity to potentially progress into a permanent role within the business.

For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 8:30am – 5:00pm).