Job title: Finance Administrator
Apprenticeship: Customer Service Level 2
Location: Chichester (must have access to a vehicle due to the location and nature of the role)
Salary: £6.40 per hour (increasing to £7.55 per hour in April 2025)
Full-time: Monday – Friday, 9am – 4:30pm

An excellent opportunity has arisen for a Finance Administrator Apprentice to join a dedicated team supporting elderly and vulnerable adults. Our client is a management of affairs company, working closely with the local authority to assist clients in various aspects of their lives, including finance, legal matters, caregiving, property management, hospital discharge, and more.

This apprenticeship offers a fantastic opportunity to gain hands-on experience in financial administration while working towards a professional qualification. You will work closely with Financial Support Assistants and the Benefits Advisor, playing a vital role in ensuring smooth operations and effective client support within a structured and supportive environment.

Responsibilities for an Apprentice

• Liaise with the DWP, banks, and financial institutions on behalf of clients to ensure seamless coordination.
• Manage incoming and outgoing client calls, providing assistance and information.
• Schedule and oversee appointments, sending reminders as needed.
• Maintain and update spreadsheets and CRM systems with accurate client data.
• Scan, file, and organise documents for efficient record-keeping.
• Compose and send professional emails to clients and external organisations.
• Provide administrative support to the wider team as needed.

Skills & Experience

• Passionate about finance and administrative work.
• Exceptional communication skills, both written and verbal.
• Strong organizational and time-management abilities.
• High attention to detail with a focus on accuracy in data entry.
• Experience with Microsoft Office 365 (Word, Excel, Outlook) is beneficial.
• Ability to work independently and collaboratively within a team.
• Eager to learn and committed to continuous professional growth.

Qualifications

• Minimum GCSEs (grade A-C) in English and Mathematics, or equivalent.
• A valid driving licence and access to a vehicle due to the nature of the role.

Prospects

Upon successful completion of the apprenticeship, there is potential for the role to become permanent, depending on business needs. With further development, there is also an opportunity to progress into more senior roles within the company, making this an excellent career-building opportunity.

For more information or to apply, please contact Frankie Denahy at Next Step Apprenticeships.