Job Title: Business Administration Apprentice

Apprenticeship: Business Administration Level 3 Apprenticeship

Location: Burgess Hill (Office-based, with potential for hybrid working)

Salary: £16,000 – £20,000 per annum

Hours: Full-time (Monday – Friday, 9:00am – 5:00pm, 1-hour paid lunch break)

Benefits

• 23 days annual leave
• Dedicated mentorship and structured training
• Opportunity to work within a growing and innovative renewable energy company
• Real responsibility and hands-on experience from day one
• Clear progression opportunities upon completion
• Opportunity to move into hybrid working after training

Requirements

• GCSEs (Grade 4–9 or equivalent) in English and Maths
• Strong communication skills, both written and verbal
• Good organisational and time management skills
• Basic IT skills including Microsoft Office
• Positive, proactive attitude with a willingness to learn
• Ability to work independently and as part of a team

Desirable:

• Previous customer service or administrative experience

Responsibilities for an Apprentice

• Manage and monitor company email inboxes
• Support data entry and generate certificates and documentation
• Answer telephone enquiries and assist with customer queries
• Update and maintain the company CRM system
• Log and process payments on internal systems
• Liaise with subcontractors and provide customer updates
• Support general administrative tasks across the business
• Assist with handling customer enquiries across multiple channels
• Contribute to process improvements and team efficiency
• Develop knowledge to support basic technical enquiries over time

Apprenticeship Information

You will be enrolled on the Business Administration Level 3 Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

Prospects

Once you have completed your apprenticeship there will be the opportunity to potentially progress into a permanent role within the business, with further development and progression opportunities.

For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).