Job Title: Apprentice Administration Specialist

Apprenticeship: Business Administration Level 3 Apprenticeship

Location: Brighton (Office-based)

Salary: £16,000 – £24,000 per annum (depending on age bracket)

Hours: Full-time, Monday to Friday (35 hour per week, 8:30anm – 5:00pm with 12:30pm finish on Friday)

Benefits

• 25 days holiday + bank holidays
• Private health and non-contributory pension at successful completion of 3 month probation
• Structured training and development through a recognised apprenticeship programme
• Opportunity to gain valuable experience in sales and lead generation
• Support from experienced colleagues and managers
• Opportunity for a permanent role on successful completion of the apprenticeship

Requirements

• Educated to A Level standard or equivalent
• Strong written and verbal communication skills
• Good IT and computer literacy skills
• Strong organisational skills and attention to detail
• Ability to work under pressure and manage tasks effectively
• Previous customer service experience desirable

Responsibilities for an Apprentice

• Carry out general administrative duties including answering calls, managing post, scanning, photocopying and filing
• Maintain internal records such as holiday planners and sickness records
• Support the sales team with administration including sales order entry, order updates and database maintenance
• Track and update sales team phone figures and weekly reporting
• Assist with booking travel, hotels, exhibitions and company events
• Provide administrative support to directors, product specialists and sales managers including minute taking
• Manage communications between customers and courier services regarding deliveries
• Assist with maintaining and administering the company property portfolio
• Conduct welcome calls and customer surveys to support customer service improvements
• Work collaboratively with colleagues across departments and follow company procedures and quality standards

Apprenticeship Information

You will be enrolled on the Business Administration Level 3 Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge, and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

Prospects

Once you have completed your apprenticeship there will be the opportunity to potentially go into a permanent role within the business.

For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 8:30am – 5:00pm).