Job Title: Finance Administrator Apprentice
Apprenticeship: Business Administration Level 3
Location: Worthing
Salary: £23,000 per annum
Hours: Full-time, Monday – Friday, 9am – 5:30pm

This is a fantastic opportunity to join a leading supplier of Telephony, IT & Tech solutions across the UK and Europe. Working directly with the Operations Director, you will play a vital role in ensuring the smooth operation of the office and providing essential support across business functions, including the billing department.

You will support the Finance team with day-to-day financial and administrative tasks while working towards a recognised apprenticeship qualification. This role is ideal for someone looking to begin a career in finance and administration, gaining hands-on experience in a fast-paced business environment.

Benefits

• Dedicated mentorship and training
• Real-world responsibilities from day one
• Opportunity to work within a growing business
• Clear career progression upon completion of the apprenticeship
• Business Administration Level 3 qualification

Desired Skills & Qualities

• Strong attention to detail and accuracy
• Good organisational and time management skills
• Confident communication skills (written and verbal)
• Willingness to learn and develop within a finance environment
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
• Ability to work independently and as part of a team
• Detail-focused with the ability to manage multiple priorities
• Proactive and adaptable, with a positive attitude

Minimum:

• GCSEs (grade A–C/4–9) in English and Maths, or equivalent
• An interest in numbers and finance

Desirable:

• 6+ months of work experience in an office or customer service environment
• Experience with finance software (Xero)

Responsibilities for an apprentice

Billing & Invoicing

• Assist with the monthly billing run, ensuring invoices are accurate and issued on time
• Raise invoices in line with company processes and customer agreements
• Support with billing adjustments, credits, and reconciliations as required

Customer Billing Queries

• Handle customer billing queries via email and phone in a professional and timely manner
• Investigate discrepancies and liaise with internal teams to resolve issues
• Ensure all queries are logged and followed through to resolution

Credit Control

• Support the credit control function, including:
  • Monitoring outstanding invoices
  • Chasing overdue payments
  • Updating payment records
• Escalate aged debt or unresolved issues to the Finance Manager

Finance Administration

• Maintain accurate financial records and documentation
• Assist with data entry and reporting
• Support the wider Finance team with ad-hoc administrative tasks

Apprenticeship Information

You will be enrolled on the Level 3 Business Administration Apprenticeship, typically completed over 18 months. This includes:

• Regular workplace-based learning supported by your training provider and line manager
• A minimum of 6 hours per week of off-the-job training
• Development of skills, knowledge, and behaviours aligned to the apprenticeship standard
• Completion of a portfolio and end-point assessment
• Functional Skills support in English or Maths if not previously achieved at Level 2

Prospects  

Once you have completed your apprenticeship there will be the opportunity to potentially go into a permanent based role.

For more information or to apply, please contact Frankie at Next Step Apprenticeships on 01273 063769.