Do you have a passion for creativity and delivering high-quality customer service? Are you enthusiastic and thrive in a fast-paced environment? We are excited to offer an Apprenticeship opportunity with a leading provider of advertising on transport tickets and receipts. The company has over 20 years of experience in the industry, specialising in on-ticket advertising solutions for buses, car parks, and fuel forecourts. Their advertising network covers 98% of the UK’s ticketed bus market, offering brands a unique way to connect with consumers in everyday settings.

This apprenticeship is designed to provide long-term career opportunities, giving exposure to all areas of the business. Future progression could lead into a variety of roles, depending on the apprentice’s skills and interests. This is a fantastic opportunity to kickstart your career in a thriving and innovative company while gaining valuable hands-on experience.

Responsibilities for an Apprentice

As an apprentice this is a diverse and dynamic role where no two days are the same, you will work closely with senior staff and gain hands-on experience across multiple business functions, including:

• Client Services: Handling customer queries, generating and sending quotes, and providing excellent customer support.
• Administration & Stock Control: Managing stock, preparing purchase orders, and completing general office tasks.
• Communication & Coordination: Answering phone calls and emails, ensuring smooth daily operations.
• Hands-On Support: Occasionally assisting with larger orders, requiring a team-oriented, ‘all hands-on deck’ approach.

Skills / Experience

• Proficient in Excel and Word Microsoft office
• Attention to detail
• Professional, confident, and proactive
• Confident
• Strong communications
• Can swap between dedicated focus and can also have a laugh

Qualifications

• Minimum GCSEs (grade A-C) in English and Mathematics, or equivalent.

Prospects

• Upon successful completion of the apprenticeship, there will be opportunities to progress into a permanent role within the business.
• You will have a dedicated in-house trainer who has worked with the company previously, providing structured training sessions.
• Apprenticeship work will be supported with allocated time each week for off-the-job learning.

Job Title: Customer Service Administrator Apprentice
Apprenticeship: Business Admin Level 3
Location: Brighton
Salary: £20,000 – £24,000 per annum
Full time: Monday – Friday, 9am – 5pm (37.5hrs per week)

For more information about this Apprenticeship role please contact Frankie Denahy at Next Step Apprenticeships.